Shipping policy
Shipping Policy
Last updated: June 2026
At Auth Pace, we are committed to processing and delivering your order as efficiently as possible. Please review the information below regarding order processing, shipping, and delivery.
Shipping Destinations
We currently ship throughout the United States and to select international destinations.
Shipping availability may vary depending on the destination and applicable shipping restrictions.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Processing times may be extended during periods of high order volume, promotional events, or holidays.
Shipping Rates
Shipping costs are calculated during checkout based on the destination, shipping method selected, package weight, and applicable carrier rates.
Any available free shipping promotions will be displayed during checkout when eligible.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed.
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United States: Approximately 3–7 business days
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International: Approximately 10–30 business days
Delivery estimates are provided for informational purposes only and are not guaranteed.
Actual delivery times may vary due to carrier operations, weather conditions, customs inspections, local postal services, or other circumstances beyond our reasonable control.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and tracking instructions.
If you do not receive your shipping confirmation, please check your spam or junk folder before contacting Customer Support.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other governmental fees imposed by the destination country.
These charges, when applicable, are the responsibility of the customer unless otherwise stated at checkout.
Delivery Issues
If your package is delayed, lost in transit, arrives damaged, or you experience any delivery-related issue, please contact us as soon as possible at contact@authpace.us.
Our team will work with the shipping carrier to investigate the matter and assist in reaching an appropriate resolution whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, delivery delays, additional shipping charges, or returned shipments may occur.
Please contact us immediately if you need to update your shipping information before your order has been dispatched.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: contact@authpace.us